Privacy Policy

Last updated: 6 August 2026

This Privacy Policy explains how BestAgent ("we", "us") collects, uses, and protects your information when you use the BestAgent app and service (the "Service"). By using the Service you agree to this Policy.

1. Information we collect

Account data — the identifier you sign in with (for example an email address, or a sign-in token from Google, Apple, or another provider offered in the app) and authentication data.
Content — the prompts, messages, files, and instructions you send to your agent, and the responses it generates.
Connected services — when you connect a third-party tool (e.g. email, Telegram, Google Drive), access tokens needed to act on your behalf, stored encrypted and used only for your agent.
Usage & billing — token/credit consumption, subscription status, and purchase records processed through the app store or payment provider.
Technical data — device and log information (e.g. timestamps, error logs) needed to operate and secure the Service.

2. How we use it

To provide, operate, and improve the Service and run your agent's tasks.
To meter usage, process payments, and enforce fair-use and account limits.
To secure the Service, prevent abuse, and comply with legal obligations.

3. Sign-in and authentication

Sign-in for this app is handled by Google Firebase Authentication. When you create an account or sign in, Google processes your sign-in credentials and device/authentication metadata as part of providing that service, and issues us a token identifying you. We receive from it a stable user identifier and, where you have provided one, your email address; we do not receive your password. Google's handling of that data is governed by the Firebase Privacy and Security documentation and the Google Privacy Policy. We use this only to identify your account; your agent's content is not shared with the sign-in provider.

4. AI processing & other third parties

To generate responses, your prompts and relevant context are processed by third-party large-language-model providers. Payments are handled by the Apple App Store and our billing/subscription providers. When you use a connected tool, relevant data is exchanged with that third-party service to perform the action you requested. We share only what is necessary and do not sell your personal data.

5. Data retention

We keep your account and content data while your account is active and as needed to provide the Service. You can delete conversations, files, and connected tools from within the app. When you delete your account, we delete or anonymize associated data within a reasonable period, except where retention is required by law or where we must keep records of purchases.

6. Security

Each agent runs in an isolated sandbox. Credentials are stored encrypted and are not exposed to other users or to the agent's runtime beyond what a given task requires. No method of transmission or storage is 100% secure, but we work to protect your data using industry-standard measures.

7. Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data. To exercise them, contact us at the address below.

8. Children

The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their data.

9. Changes

We may update this Policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, notifying you in the app.

10. Contact

Questions or requests: support@bestagent.cc.